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support.mistycity.com is a website for teachers, school and district technology coordinators, as well as school and district administrators. Misty City Software has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: support.mistycity.com Support Emails On our website we have links to a page where we allow registered Grade Machine users to send us a message requesting free technical support. All we collect is full name, email address, serial number, and computer platform. For site licenses we also ask for school name. We ask this information so that we can verify that the person requesting free technical support is eligible to receive it. Once the answer has been emailed back to the requester, the original message, including name and email address, is archived by the support technician so that he/she can refer back to it if necessary to improve technical support service provided. For example, the technician may go back to the archives to search for an old bug report or feature request, and contact the person again for more information. Occasionally we send a message to the names in our archives, encouraging them to subscribe to the Misty City Online News where they can receive news about updates that may improve the use of our products. We do not disclose any information we collect to any third parties. The geographic area and platform information is also used to target specific newsletter information to specific geographic areas or platforms, as appropriate. We do not disclose any information we collect to any third parties. Cookies, Links and Other Information support.mistycity.com does currently use "cookie" technology to log on users to our "My Misty City" portion of the web site. Use of other portions of the site do not require a "cookie" to be set. Membership to the "My Misty City" portion of the website does require that we collect a name, email address and password. This information confidential and is not shared with any other parties. We do gather usage statistics to determine usage of our website. None of this information is personally identifiable and none can be tied back to any individual user. This site contains links to other sites. support.mistycity.com is not responsible for the privacy practices or the content of such websites. Choice/Opt-out Mailings from the Misty City Hot Items come with instructions for how to unsubscribe from our mailing list. Contacting the website If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us through the Feedback page. 
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| Copyright ©2001 Misty City Software Inc. Disclaimer |